Women's Journal

Gortria Banks: “A Mind for Service, A Heart for the People”

In the world of business and leadership, success stories are often told with an air of glamor and prestige. Tales of individuals who have climbed the corporate ladder to reach the coveted C-suite positions can seem like fairy tales, shrouded in mystery and privilege. But sometimes, the most inspiring stories come from those who started from humble beginnings, who faced adversity and discrimination, and who, through sheer determination and a heart for people, rose to the top. Gortria C. Banks, a native Memphian, is one such individual whose journey from entry-level to the C-suite is not just inspiring but a testament to the power of hard work and unwavering commitment.

As a University of Memphis alum and a retiree of Shelby County Government (SCG) with 31 years of dedicated service, Gortria Banks has a rich background in both finance and human resources. Her journey is a shining example of how one can become an accomplished leader, all while maintaining a deep sense of humility and a passion for serving others.

When asked what makes her the best in her niche, Gortria’s response is profound: “Having the mind of a servant and a heart for people.” In a world where leadership is often associated with authority and indifference, Gortria’s perspective stands out. Her journey began at SCG as a young teen, fresh out of high school and taking an entry-level position. Over the years, she diligently worked her way up to the C-level, a journey that has shaped her into the leader she is today.

Gortria’s rise through the ranks at SCG is a testament to her character and resilience. She reflects on the challenges she faced, from disparities in promotions to a lack of engagement from management and even the hostility she witnessed within the organization. Rather than succumbing to these challenges, Gortria made a conscious decision to be the change that was needed. She says, “My purpose in my heart is to be the change that we wanted and needed to see. It may sound cliché, but I was.” Her determination to create a better work environment for herself and her colleagues was the driving force behind her ascent.

Gortria’s journey underscores the importance of determination and hard work. She emphasizes the significance of setting goals and celebrating small victories, even in the face of adversity. It’s a reminder that success isn’t always a smooth path; there are bumps along the way. Yet, each obstacle has a purpose, and it’s our commitment and resilience that ultimately lead to success.

Gortria’s story is a compelling narrative of someone who remained steadfast and focused on her goals, even when the path was far from a bed of roses. Her experiences demonstrate that sometimes our expectations may not align with reality, but that doesn’t mean we should give up. Instead, it’s an opportunity to learn, adapt, and continue moving forward.

Gortria’s career at SCG was marked by numerous accomplishments that highlight her expertise in finance and her dedication to making a positive impact. As the Finance Administrator for General Sessions Civil and Criminal Court, she, along with the help of her amazing team, identified $1 million in costs that had not been disbursed to stakeholders. This discovery not only highlighted her commitment to transparency and accountability but also led to a significant improvement in internal controls to prevent such oversights in the future. Banks credits the help of a friend for giving her an understanding of internal controls. 

In addition to her roles in finance, Gortria has been actively involved in the Shelby County Government, serving on the retirement board and the budget committee. Her certifications as a Certified Public Administrator and a Certified Nonprofit Accounting Professional reflect her commitment to continuous professional development.

Currently, Gortria holds the position of Assistant Executive Director for the Community Legal Center, a role synonymous with that of a Chief Financial Officer and Chief Operating Officer. Her leadership continues to make a significant impact in her community and the organizations she serves.

Beyond her professional accomplishments, Gortria Banks is a true leader both in her career and in her community. She served as Treasurer for the DWSC and is now taking on the role of Vice-President for 2023, as well as Treasurer for the Shelby County Democratic Party. Her dedication to these roles exemplifies her commitment to community involvement and activism.

Furthermore, Gortria’s volunteer work underscores her passion for helping others and supporting causes that promote diversity and women’s empowerment. Her community involvement is a testament to her belief that leadership is not confined to the workplace but extends to making a positive impact on society.

Gortria C. Banks’s journey from an entry-level position to the C-suite is a story of determination, hard work, and a heart for people. Her background in finance and human resources, coupled with her passion for serving the community, makes her a truly accomplished leader. Her story serves as a source of inspiration for anyone aspiring to achieve success, reminding us that even in the face of challenges and adversity, with the right mindset and unwavering commitment, we can reach the highest levels of leadership. Gortria is one perfect example that leadership is not about privilege but about service, dedication, and a genuine concern for others.

Shawn Joseph Superintendent on Culturally Responsive Leadership: Guiding Diverse School Districts

In an increasingly diverse society, school districts reflect a melting pot of cultures, languages, and backgrounds. With this diversity comes the challenge and opportunity for educational leaders to ensure every student feels valued and understood. Culturally responsive leadership is not merely an educational buzzword; it’s a pivotal approach that shapes the ethos of schools and the success of their students. Superintendents like Shawn Joseph, from Nashville, Tennessee, recognize the importance of such leadership in today’s multifaceted educational landscape. This leadership style doesn’t just create an inclusive environment; it actively seeks to dismantle disparities and promote success for all. Embracing this approach means committing to a journey of continuous learning, empathy, and advocacy.

The Essence of Culturally Responsive Leadership

Culturally responsive leadership goes beyond mere acknowledgment of different cultural backgrounds. It involves understanding and valuing diverse student and community backgrounds, recognizing systemic biases and working to eliminate them, and integrating cultural awareness into policy-making and everyday practices. Such leadership requires self-reflection, ongoing education, and a genuine commitment to equity and inclusion. For superintendents, this means leading by example and fostering a district culture that celebrates diversity. It’s about creating an environment where every individual feels their identity is a valued part of the educational experience. This proactive stance is fundamental in transforming schools into places where diversity is not just accepted but celebrated.

Benefits of Culturally Responsive Leadership

In districts with culturally responsive leadership, student engagement increases, achievement gaps reduce, and community bonds strengthen. When students see their culture and experiences reflected in the curriculum and school activities, they’re more likely to engage and participate actively. By recognizing and addressing the unique challenges faced by students of diverse backgrounds, educational leaders can work towards narrowing achievement disparities. Schools and communities become more interconnected, fostering collaboration and mutual understanding. Shawn Joseph, a Superintendent, has highlighted the importance of such leadership, noting that when school leaders are attuned to the diverse needs of their students, the entire educational ecosystem thrives. This approach doesn’t just benefit students academically; it builds self-esteem, encourages mutual respect among students with different backgrounds, and prepares them for a global society.

Implementing Culturally Responsive Leadership

Implementing this form of leadership requires intentionality and strategic planning. Educators and school leaders should undergo regular training on cultural competence and equity-focused teaching methods. The curriculum must reflect diverse perspectives, histories, and contributions. Parents and community members of diverse backgrounds should be engaged in decision-making processes, and their feedback should be solicited regularly. Policies or practices that may inadvertently disadvantage certain student groups must be identified and addressed. Culturally responsive leadership also means being adaptive and responsive to the community’s evolving needs, ensuring that the approach to education remains relevant, inclusive, and effective. This level of commitment to inclusivity often leads to a more harmonious school environment where every student’s potential can be realized.

Challenges and Overcoming Them

Embracing culturally responsive leadership isn’t without its challenges. Resistance to change may occur, resources may be lacking, and navigating complex cultural dynamics can be intricate. Not everyone may understand or agree with the need for such an approach, making it essential for superintendents to communicate the benefits effectively. Some districts may lack the resources needed to implement culturally responsive programs and training, but seeking grants, partnerships, and community support can help bridge this gap. Superintendents must be sensitive to the intricate dynamics within diverse communities, ensuring that all voices are heard and respected. Leaders like Shawn Joseph, Superintendent, have navigated these challenges, emphasizing the long-term benefits and the moral imperative of such leadership. Persistence and clear communication about the value of diversity are key to overcoming resistance and building a unified community.

The Future of Culturally Responsive Leadership

As school districts become even more diverse, the need for culturally responsive leadership will only grow. Superintendents will play a pivotal role in shaping the future of education, ensuring it’s inclusive, equitable, and reflective of the rich tapestry of student backgrounds. Moreover, with the rise of global interconnectedness, students equipped in a culturally responsive environment will be better prepared for the global workforce, bringing with them a broadened perspective and appreciation for diversity. Culturally responsive leadership will not only be an educational norm but a societal expectation. The positive implications of this leadership style extend beyond school walls and into the community, fostering a more empathetic, aware, and inclusive future generation.

Conclusion

Culturally responsive leadership in superintendency is a journey, not a destination. It requires ongoing commitment, learning, and adaptation. As school districts continue to mirror the rich cultural diversity of society, superintendents stand at the forefront of ensuring that every student, regardless of their background, receives an education that recognizes, values, and celebrates their unique identity. Pioneers in this domain, such as Shawn Joseph, Superintendent from Nashville, serve as inspiring reminders of the transformative power of leadership that is tuned into the diverse chorus of voices in our schools. The journey requires courage, resilience, and an unwavering commitment to equity and social justice. It’s a leadership path that, when embraced, has the power to change lives and society for the better.