Tasch Turner on Storytelling, Psychology, and Building Brands That Truly Connect
By: Michael Beas
In an industry saturated with algorithms, analytics, and ever-changing digital trends, Tasch Turner stands out for championing something refreshingly human: empathy. As the co-founder of Turner & Co., a boutique branding and copywriting agency, Turner has built her reputation on fusing psychology with storytelling to help brands discover—and broadcast—their most authentic voices.
“I don’t buy into the whole ‘success’ label,” Turner says. “I’m four degrees deep, run a multi-figure business, and still feel like I’ve only scratched the surface. The best leaders are always learning.” That sentiment perfectly captures Turner’s approach: ambitious yet grounded, strategic yet deeply human.
Storytelling That Starts With Listening
Ask Turner how she helps brands stand out in crowded markets, and she doesn’t begin with tactics, hashtags, or trending sounds. She begins with empathy.
“Most brands are so busy shouting about themselves that they forget to listen,” she explains. “At Turner & Co., we use WordCraft, a psychology-driven system that gets to the guts of what your audience actually cares about.”
The process is meticulous. Turner and her team analyze a brand’s DNA, vision, and values, creating what she calls a “brand bible” to align internal teams. Then they turn the lens outward, studying the target audience with almost clinical precision: What keeps them up at night? What unmet needs drive their decisions? What emotional truths do they long for a brand to acknowledge?
“That’s the gold,” Turner says. “From there, it’s storytelling with strategy—every word anchored in data, every message designed to build real connection, not just clicks.”
Breaking Barriers for Women in Business
Turner also acknowledges the unique hurdles women face in leadership roles, particularly in marketing and communications. She doesn’t mince words about the competitive culture that often pits women against each other.
“You know that unspoken rule where only one woman gets a seat at the table? Rubbish,” she says. “I’m here to burn that table and build a longer one.”
Her advice to aspiring female leaders is direct: “Celebrate the hell out of the women around you. Champion their brilliance. And stop waiting for a roadmap—forge your own and invite others along for the ride.”
It’s an attitude that reflects her larger philosophy of leadership: success is not a finite pie, and lifting others only strengthens the collective.
Psychology as the Secret Weapon
One of Turner’s biggest differentiators is her ability to integrate psychological insights into branding and copywriting. She recalls a client who was “stuck in the aesthetic echo chamber,” posting daily content that looked polished but lacked resonance. Despite all the effort, engagement flatlined.
“Their brand was bold, cheeky, full of spark—but their content was beige, safe, blending in,” she recalls.
Using her WordCraft system, Turner restructured the client’s messaging around buyer psychology instead of vanity metrics. She employed frameworks like Jobs-to-be-Done, emotional motivator mapping, and sensory language to align messaging with what audiences actually needed to hear.
“The result? Their audience started paying attention. Engagement climbed. Their voice sharpened. Best of all, they became top-of-mind in their category,” Turner says. “Buyer psychology isn’t just about conversions—it’s about connection.”
Where Creativity Meets Data
Balancing artistry with commercial strategy can be a challenge, but Turner insists the two are inseparable.
“As a creative, the toughest (and best) lesson I’ve learnt is this: take the ego out of your copy and let the people tell you what works,” she says. “It’s not about being the cleverest voice in the room, it’s about being the clearest, the most useful, the most felt.”
At Turner & Co., no idea is left untested. The team runs A/B/C testing, analyzes click-through rates, and tracks conversion paths to ensure creative work drives tangible results.
“Pretty doesn’t pay the bills, performance does,” Turner adds. “Creativity gives us the spark, but strategy gives it legs.”
The Future of Storytelling in a Digital Age
As digital media continues to evolve—especially in an era increasingly shaped by artificial intelligence—Turner believes storytelling is more crucial than ever.
“For all the tech, trends, and tools that have changed, one truth hasn’t: humans connect through stories,” she says.
But she also warns of the risks posed by AI-generated content. While machine learning can churn out words at lightning speed, Turner believes consumers are more discerning than marketers give them credit for.
“AI copy doesn’t pass the sniff test, and audiences know it,” she cautions. “You can’t fake connection. You can’t automate authenticity.”
For Turner, the future of branding lies in personal and organizational storytelling that reflects real values and resonates with genuine human emotions. “Your story is the glue,” she says. “It’s what builds loyalty, drives action, and creates a brand people remember.”
Building Brands People Remember
Whether she’s dissecting audience psychology, advising women in leadership, or blending creative artistry with rigorous testing, Tasch Turner’s perspective is clear: the most successful brands are the ones that remember they’re speaking to people, not profiles.
“Storytelling isn’t fluff,” she concludes. “It’s your sharpest tool in a world full of noise. And when done right? It cuts through like nothing else.”
Find more about Tasch Turner here:
LinkedIn: Natascha Turner
Turner & Co. HQ: turnerand.co
Want to chat? Book a call: tasch-talk-discovery-call
Disclaimer: The content provided is for informational purposes only and should not be considered as professional advice. Readers should seek the guidance of qualified professionals for advice pertaining to their specific circumstances, including but not limited to business, legal, financial, or health matters.




